Important: Please ensure you are in the correct Organization before starting the connection process. For more information on how to do this, please check out this Help Center article: How do I switch between my Organizations & Workspaces?

Looking to connect one of your ad account to VidMob’s platform? Start off by logging into VidMob's platform. You will be able to select any of the following platforms:

There are two ways to get to the Integrations page. The fastest way is to use the “Quick links” section on the home page.

Alternatively, you can click into the “Workspace” app at the top of the home page. You will then be brought into your Organization. On the left-hand navigation, you will see the “Integrations” plug icon where you can then click into “Ad Accounts”.

Select the channel you would like to connect accounts through by clicking on any of the platform cards displayed.

A new window will appear where you must click the "Sign In" button to connect your Facebook account. Click "Sign In" and fill in your account login and password to connect to VidMob's platform.

Once you have logged in, you can select which accounts you would like to import into VidMob's platform to review under the "Manage Accounts" tab. Finally, click "Save" once you have made your selection.

Note: Data processing time will vary based on the size of accounts you selected. Please check back in 24 hours.

To disconnect an ad account, press the "Disconnect" button provided on the account's card.

When connecting your ad account, be sure to verify the correct Organization is being displayed to ensure the security of your data. If you encounter a grayed-out ad account, it indicates that the account cannot be associated with your current Organization as it is already linked to another Organization.

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Pro Tip: For more specific steps to connect your different channel accounts, check out the below guides: