Platform Updates
Maddie
Value: Get help learning, navigating, analyzing, and taking action across the platform with Vidmob’s new in-platform creative intelligence assistant.
Impact: Maddie is designed to support both new and experienced users by reducing ramp-up time, minimizing confusion, and helping users self-serve faster. Trained on Vidmob’s Help Center and internal documentation, Maddie can answer questions, guide users to the right areas of the platform based on intent, surface proactive takeaways, and recommend next steps for deeper exploration. This helps users get to value faster while reducing reliance on manual onboarding and basic support.
Users: All Users
How to use it: Open the Maddie chat widget anywhere in the platform and start typing a natural language prompt. Maddie can help answer questions, direct you to the right workflows or reports, surface useful insights, and recommend actions based on what you are trying to accomplish.
Relevant Help Center Articles: