Which Browsers are supported by the Creative Analytics?
The supported browsers are Google Chrome and Microsoft Edge.
What languages are supported in Creative Analytics?
Creative Analytics supports on-screen text detection for the following languages:
When can I start looking at results in Creative Analytics?
We recommend beginning analysis when creatives are out of the “learning phase,” which is either after 50 “conversions” (i.e. installs if that is the goal), or after $2K in spend has run against each asset.
Why do we not see the first 2 seconds of data in the Viewer Percentage graph?
We start receiving data after the first 25% of the video, which is when we’re able to start populating the graph. We assume 100% Viewership at the beginning of the video.
How many tags are included per video?
Each “frame” is tagged, and there are 5 frames per second.
How far back can you pull data to analyze?
Once an ad account is connected, you can review up to two years' worth of historical data.
Can I look at custom audiences?
For privacy reasons, platforms that offer custom audiences or hyper-targeting do not pass that information to platform partners via their API except for Facebook.
However, because Creative Analytics allows you create custom groups of your ads, you can create your own custom groupings of different audiences in Creative Manager to see how different audiences are performing.
Facebook Custom Audience: