To successfully connect, the user connecting the ad account must have at least one of the following roles:

  1. Analyst

  2. Admin (for more complex ad account structures)

  3. Business Manager Admin (if using any custom audiences)

Note: please be sure the email address with the below permissions is the same email address you use to access the VidMob platform.

Step 1: Sign in to VidMob

Note: In the integrations flow, you will see options to connect organic Pages before selecting Ad Accounts.

Step 2: Go to "Profile" > "Integrations" > click on "Facebook" platform card

  • The Facebook card should be used when looking to connect any Facebook/Instagram Ad Accounts or Facebook/Instagram Pages.

Step 3: Sign into the platform and complete the authorization flow

  • First screen: Organic Instagram Pages

    • Connect any relevant “Instagram Business Accounts” which is what Facebook refers to as organic Instagram pages.

  • Second screen: Organic Facebook Pages

    • Connect any relevant Facebook Pages, which reflect any organic Facebook pages the client has access to.

Note: Even if you are only concerned with paid media, connecting any relevant brand Pages is important to being able to pull in all creatives (sometimes creatives are posted on Pages first, prior to having spend allocated to it in an ad account).

  • Third screen: Permissions

    • This will show all permissions that VidMob requests to be able to successfully import the creatives and the performance metrics.

Note: You can provide VidMob read or write access by toggling the first permission on or off. Please keep all other permissions toggled on to successfully import.

  • Lastly: Select your Paid Ad Accounts and review Organic Pages

    • After going through the previous screens, the pop up will close and you will land back on the Integrations page on the “Manage Access” tab.

    • Toggle to the “Manage Ad Accounts & Pages” tab to see all Ad Accounts & Pages you have access to.

    • Here, you can select any Ad Accounts and review Pages that need to be connected.

Don’t forget to click Save!

Note: All paid media accounts will be listed under the "Ad Account" headline. Facebook and Instagram accounts will all show under Ad Accounts heading. All organic media accounts will be listed under the "Pages" headline. Facebook and Instagram will each be broken out into their own sections.

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