How do I connect my FB/IG Ad Account?

Below are the necessary steps to connect a FB/IG Ad Account.

Sam Schlessel avatar
Written by Sam Schlessel
Updated over a week ago

Important: Please ensure you are in the correct Organization/Workspace before starting the connection process. For more information on how to do this, please check out this Help Center article: How do I switch between my Organizations & Workspaces?

To successfully connect, the user connecting the ad account must have at least one of the following roles:

  1. Analyst

  2. Admin (for more complex ad account structures)

  3. Business Manager Admin (if using any custom audiences)

Note: In the integrations flow, you must go through the options to connect organic Pages before selecting paid Ad Accounts. Please be sure the email address with the necessary permissions is the same email address you use to access the VidMob platform.

Step 1: Sign in to VidMob

Step 2: Go to "Quick Links" > "Integrations" > click on "Facebook and Instagram" platform card

Step 3: Sign into the platform

  • Provide access to VidMob by clicking "Continue"

If you click on "Edit Access", this will show all permissions that VidMob requests to be able to successfully import the creatives and the performance metrics.

Note: VidMob only uses these permissions to download creatives it's data on your behalf and we cannot make edits in your ads manager.

Lastly: Select your Ad Accounts

  • After going through the previous screens, the pop up will close and you will land back on the Integrations page on the “Manage Account & Pages” tab.

  • Here, you can select any Ad Accounts that need to be connected.

Don’t forget to click Save!

Note: After you finish this process, you will just see your paid media accounts. If you are interested in learning more about your organic accounts, please reach out to your VidMob team for the next steps.

To disconnect an ad account, press the "Disconnect" button provided on the account's card.

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